We are committed to protecting your privacy. We wil only use the information we collect about you lawfully (in accordance with the Data protection Act 1998).

We collect information about you to process your order and provide the best possible service.

We operate an optional e-mail subscription service to deliver news and information about our products and related issues to interested customers. You can opt in and out of this at any time. We do not provide your details to third parties accept as required for order processing or by law.

Use of Cookies:
We may use technology to track the patterns of behaviour and options chosen of visitors to our site. This can include using a cookie, which would be stored on your internet browser. The information collected in this way can be used to identify you unless you modify your browser settings. Modifying your settings may affect the functionality available to you of the website.

Complaints
At Cochranes of Oxford Ltd we take complaints very seriously. We will acknowledge the complaint within 1 working day of receipt and be fair, confidential, effective and resolve the matter as quickly as we can.

You can send your complaint or any other feedback to us at sales@cochranes.co.uk or by any of our other methods of contacting us listed.

Disclaimer

Whilst we will make every effort to ensure that the information contained on this site is accurate and up to date, Cochranes of Oxford Ltd makes no representation or warranty concerning it, any hypertext links or any other information obtained directly or indirectly from this website and accepts no liability for any inaccuracies or omissions in the website.

Copyrights All rights reserved

The text, images, graphics, sound files, video files, animations and their arrangement on this website are all subject to copyright protection. These objects must not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites without the express permission of Cochranes of Oxford Ltd.

Continual Review

Please note that we practice a policy of continual review and improvement and reserve the right to change the above terms and conditions at any time without notice.